Terms and Conditions


1. This e-ticket is only applicable to designated buffet at Cafe Kool as printed.
2. This e-ticket must be redeemed must be redeemed within 2 months from the date of purchase as printed, and cannot be extended.
3. Advance reservation is required.  Customers are required to mention the use of offer when making a reservation.
4. This e-ticket can be redeemed once only, cannot be reproduced, copied or sold.
5. This e-ticket cannot be used in conjunction with any other discounts, privileges or any other gift certificates.
6. This e-ticket must be presented upon arrival at Cafe Kool.
7. This e-ticket will not be replaced in case of lost, stolen or destroyed.
8. Any unredeemed e-ticket after the collection period is invalid and will not be accepted.
9. This e-ticket is non-refundable and cannot be exchanged for cash in part or in whole.
10. Prices quoted for children apply to children 3 to 11 years of age.
11. Kowloon Shangri-La, Hong Kong reversed the right of final decision in respect of any dispute.