Terms and Conditions


  1. This e-voucher applies only to the designated buffet at Café Kool.
  2. This e-voucher must be redeemed within two months from the date of purchase as printed; the redemption period cannot be extended.
  3. Black-out dates: 1 to 2, 24 to 28 January, 13 to 14 February, 9 to 10 May, 21 June, 1 to 2 October, 1 to 31 December.
  4. Advance reservations are required. Guests are required to mention they will use this e-voucher at the time of reservations. Please contact 27338753 or email to cafekool.KSL@shangri-la.com for reservation.
  5. This e-voucher can be redeemed once only; it cannot be reproduced, copied or sold.
  6. This e-voucher cannot be used in conjunction with any other discount, privilege or gift certificate.
  7. This e-voucher must be presented upon arrival at Café Kool.
  8. This e-voucher will not be replaced if lost, stolen or destroyed.
  9. Any unredeemed e-voucher after the redemption period is invalid and will not be accepted.
  10. This e-voucher is non-refundable and not exchangeable for cash in part or whole.
  11. Prices quoted for children apply to children aged 3 to 11 years old.
  12. Online purchases will not earn Golden Circle Award Points.
  13. Kowloon Shangri-La, Hong Kong reserves the right of final decision in case of any dispute.