Terms and Conditions


1. This e-voucher is only used to redeem a specific item at Shang Palace within two months from the date of purchase as printed; the redemption period cannot be extended.
2. Please call (852) 2733 8401 in advance to arrange pick up.
3. This e-voucher may be redeemed once only; it cannot be reproduced, copied or sold.
4. The original e-voucher must be surrendered to redeem the specified item.
5. This e-voucher will not be replaced if lost, stolen or destroyed. 
6. This e-voucher is non-refundable and is not exchangeable for cash in part or whole.
7. Any unredeemed voucher after the collection period is invalid and will not be accepted. 
8. Please refer to the label for storage instructions.
9. Online purchases will not earn Golden Circle Award Points.
10. Kowloon Shangri-La, Hong Kong reserves the right of final decision regarding any dispute.